Scope

All data subjects whose data is processed by City Printing Ltd, City House, 171-173 Hornsey Road, London N7 6RA.

Responsibilities

The Data Protection Officer and GDPR Owner are responsible for ensuring that this notice is placed in front of potential data subjects prior to City Printing Ltd collecting/processing their personal data.

All Employees/Staff of City Printing Ltd, who interact with data subjects, are responsible for ensuring that this notice is drawn to the data subject’s attention and their consent to the processing of their data is secured.

Procedure Statement

The personal data we collect from you will be used for the following purposes:

• To respond to your enquiry
• To deliver any services subsequently requested by you
• If you have provided explicit consent for us to do so. we may send occasional marketing communications; in all marketing communications. you will have the opportunity to unsubscribe at any time

By providing your personal data you are giving us consent to perform these actions.

What is Personal Data?

Under the EU’s General Data Protection Regulation, Personal Data is defined as “any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

Special Categories of Personal Data

Certain data are classified under the Regulation as "special categories":

• Racial
• Ethnic origin
• Political Opinions
• Political Opinions
• Trade-union membership
• Genetic Data
• Biometric Data
• Health Data
• Data concerning a natural person's sex life
• Sexual orientation
• Other

Consent is required for City Printing Ltd to process both types of personal data, but it must be explicitly given. Where we are asking you for sensitive personal data, we will always tell you why and how the information will be used.

Why does City Printing Ltd need to collect and store personal data?

In order for us to provide you with the information and services that you have requested, we need to collect personal data for correspondence purposes and/or service provision. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

How City Printing Ltd uses your information

City Printing Ltd will process - that means collect, store and use - the information you provide in a manner that is compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date and not keep it for longer than is necessary. In some instances, the law sets the length of time information has to be kept, but in most cases, City Printing Ltd will use its discretion to ensure that we do not keep records outside of our normal business requirements.

We may pass your personal data on to our service providers, who are contracted to City Printing Ltd, during our dealing with you. Our contractors are obliged to keep your details securely and use them only to fulfil the service they provide you on our behalf. Once your service need has been satisfied or the case has been closed, they will dispose of the details in line with City Printing Ltd.’s procedures. If we wish to pass your sensitive personal data onto a third party, we will only do so once we have obtained your consent, unless we are legally required to do so.

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

Your Rights as a Data Subject

Data subjects have the following rights regarding data processing, and the data that is recorded about them:

• To make subject access requests regarding the nature of information held and to whom it has been disclosed
• To prevent processing likely to cause damage or distress
• To prevent processing for purposes of direct marketing
• To be informed about the mechanics of automated decision-taking process that will significantly affect them
• Not to have significant decisions that will affect them taken solely by automated process
• To sue for compensation if they suffer damage by any contravention of the GDPR
• To take action to rectify, block, erase, including the right to be forgotten, or destroy inaccurate data
• To request the ICO to assess whether any provision of the GDPR has been contravened
• The right for personal data to be provided to them in a structured, commonly used and machine-readable format, and the right to have that data transmitted to another controller
• The right to object to any automated profiling without consent

You may make a subject access request or withdraw consent for processing at any time by writing to the Michael Paters, our Data Protection Officer, at our premises, as stated above o by emailing him at michael@cityprinting.co.uk.

Complaints

If you have concerns about how City Printing Ltd is processing your personal data and haven't received a satisfactory response from the Data Protection Officer, you can make a complaint directly to the Information Commissioners Office, you can find further details about how to go about this at https://ico.org.uk

Document Management

This document is valid as of 22/05/2018.

This document is reviewed periodically and at least annually to ensure compliance with the following prescribed criteria.

• General Data Protection Regulation
• Legislative requirements defined by law, where appropriate